FREQUENTLY ASKED QUESTIONS (FAQ)

1. Where do you ship?

We currently ship across the United States 🇺🇸

2. What are the production and delivery times?

📦 Production: 2-5 business days
🚚 Shipping: 5-12 business days
⏱️ Total estimated time: 7-17 business days

Delivery times may vary depending on your location and the shipping carrier.

3. Can I return or exchange a product?

Since each piece is uniquely handcrafted just for you, we accept returns or exchanges only for items that arrive damaged, defective, or incorrect.

📩 Please contact us within 7 days of delivery at support@printaky.com with clear photos of the issue, and we’ll make it right! 

4. How can I track my order?
Once your order has been shipped, you will receive an email containing a tracking number so you can monitor your shipment in real time.

5. Can I modify or cancel my order?
Orders can only be modified or canceled before production begins. Once the manufacturing process has started, modifications or cancellations may no longer be possible.

6. How do I contact you?
For any questions, feel free to reach out via our Contact page or email us at contact@printaky.com.